Accommodation Terms & Conditions
Guests can check in from 14.00 on the day of arrival. Subject to prior arrangement, guests may leave bags if they arrive earlier, but will not be allowed access to the rooms. On arrival guests are given a breakfast form, to be handed in to the bar. Keys given a 1 room key and one access key for the garden room door. These are to be returned to the bar on the morning of departure.
Check-out time is by 10.00 on the morning of departure. Guests are politely reminded that this is due to the amount of time required for housekeeping. On Monday to Thursday inclusive, the pub is shut from 15.00 to 18.00. If you are planning to arrive between these times, please call for further instructions: 01728 648222.
All online payments are required in full at the time of booking. Refunds are subject to our Cancellation Policy. Deposits can only be accepted via credit card payment, and these will be at least 50% of the overall booking charge, and are non-refundable. Guests are advised to ring the pub and ask. We regret that cheques can no longer be accepted as part or full payment of bookings.
Last minute/short notice bookings made over the telephone have to be paid for in full in advance.
In the event of a cancellation less than 48 hours in advance, the White Horse Inn will charge the entire accommodation booking per room as so reserved. Online Bookings are paid in full on booking. We will NOT refund your stay at all, or allow you to transfer to another date if you cancel your stay less than 48 hours in advance. If you wish to cancel your booking and you do so more than 48 hours notice in advance, you will receive a partial refund minus an administration charge of £25. Bookings made from April 1st onwards are for a minimum of two nights. If reservations are amended to only one night, a charge equal to the entire booked stay will be incurred. We recommend that guests take out insurance to cover last minute cancellations.
Children up to the age of 18 are always welcome to stay at the White Horse, but we expect parents to ensure that their children do not spoil the enjoyment of other guests. They must always be supervised by an adult, especially in the bar areas. Unfortunately we cannot offer baby sitting services. Children under the age of 18 are not allowed to make room reservations.
Ample parking is available in the car park next to the duck pond and also limited road parking is available. Please note vehicles and possessions are left at their owners risk.
We are a dog-friendly pub and now make our twin room available for people who wish to bring one well-behaved dog. Your dog must not be left in the room on their own at any point. We ask that dog owners show consideration to all customers and the management reserves the right to charge for any damage caused. We ask that owners provide their own dog bedding etc. Please ask if you have any questions: 01728 648222.
Directions to Property
Nestled between the A12 and the coast, Westleton is centrally placed for exploring the Heritage coast around Southwold and Aldeburgh. Both the lost city of Dunwich and the Minsmere bird reserve are just minutes away.